MEDIATION AS A WAY OF RESOLVING CONFLICTS IN COMMUNITIES IN THE PROCESS OF DECENTRALIZATION

Abstract

The article examines the variety of conflicts that arose in territorial communities in the process of decentralization. Peculiarities of manifestations and work with them are highlighted. Examining the essence of the mediation and mediator process, it was found that "mediation" can be explained as a way to build a relationship when disagreements begin to arise, with the help of a neutral person ("mediator") who does not resolve the conflict but allows the parties to reach a mutually acceptable solution. and establish a process of effective communication. The normative-legal base which determines the legal bases of the organization and realization of mediation and activity of mediators in Ukraine is considered. It has been established that mediation is a clearly planned process that goes through four stages: "introductory (preliminary)", "opening", development stage, "final or decision stage". It has been found that mediation can be used at any time during the conflict, if all parties involved agree, and they suspend any ongoing formal procedures. However, the best time to use mediation, as practice shows, is the preconflict period (situation), when certain disagreements arise for the first time, because the longer the dispute lasts, the more likely it is that the relationship will break or become formal complaints. It is established that local authorities of territorial communities are the first to respond to conflicts that arise in the community and, as a rule, when approaching conflict resolution, it focuses on the most interested persons, which may lead to choosing superficial options for resolving the conflict. After researching the benefits of using mediation to resolve conflicts in communities in the decentralization process, it was concluded that the active spread of mediation in local communities will maintain friendly relations and find successful solutions to conflicts arising in the reform process.